Service is our main business

At SoleraTec, we make a wide variety of services available to our partners. From the moment you express interest in our products, we will dedicate ourselves to ensuring that you have everything you need to be successful with them. The following are a few of the services we offer:

Solution design assistance – We will work with you to determine which Phoenix product modules will work best with your products to create an optimal solution you can provide to your customers.

Integration assistance – We can help you to integrate Phoenix technology with your products. Whether this requires simple install scripts, API work, or kernel level melding, we have the resources available to make it work.

Branding – We will work with you to re-name, re-label, and re-skin the product to meet your specifications. We can change the icons, menus, colors, textures, verbiage, and other look and identity elements to match your requirements.

Custom development – We can assist in the design and development of any type of supplemental software technology. Ports to filers, file systems, operating systems, customized reports, application support, and add-on extension modules are all possible.

Training assistance – We will help train your support staff and assist in getting your sales staff up to speed.

Technical support – Should problems arise, we will stand beside you. We will do all we can to make you look good to your customers.