The protection and archiving of email files presents special challenges. This is because the simple text, pictures, and other file-level objects contained in emails are embedded in control data. This control data enables mail servers, such as Microsoft Exchange, to manage emails within the maze of seemingly indistinguishable directories that are used by the mail servers to provide user mailboxes and folders.

Phoenix for Email Archive Management (EAM) takes the complexity out of email archiving
Phoenix EAM understands the structure of Microsoft Exchange. It extracts file data (subject, body, and attachments) out of the control data in which it is embedded so stored emails can be protected and managed as regular file objects. All of the control data is retained, however, so archived emails interoperate with the Exchange server just like any other email data.

Phoenix EAM makes it easy to define exactly which emails will be protected or archived. Selection criteria can be as broad as needed to protect or archive all email or as narrow as needed to focus on a small set of targeted emails that require special handling.

Threshold-based Mailbox management controls determine how many files are stored on primary email storage and how much storage space may be used. Thresholds are adjustable and may be established at the server, user, or mailbox level. As a threshold is reached, a Phoenix EAM process starts moving the oldest and largest emails out of the Email system until a minimum threshold level is satisfied.

Managed email files are processed in the Phoenix Information Repository, an active, tiered storage environment. Data service policies in the Information Repository monitor files and ensure that they are preserved on storage resources that meet the email’s service level requirements and recovery time objectives.

Find data anywhere, any time
Phoenix Search and eDiscovery makes it easy to locate individual emails or groups of emails relating to a particular subject. Simple search queries can locate emails based on context parameters such as file name, ownership, machine of origin, and creation or usage date information. Comprehensive search queries can combine context data with content information using a full set of filtering parameters.

Once located, emails are listed in Phoenix’s unique Search Engine Results Page (SERP) format, which displays search results in a internet search engine-like format. When a required email is identified by the user, it can be launched and displayed or restored onto any Microsoft Exchange Server in the network.

For additional information, click here to download the Phoenix Email Archive Management Data Sheet. (PDF)